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Frequently Asked Questions
Here you’ll find answers to the questions we get asked most often. If you’re still unsure about anything, we’re always just a message away.
Frequently asked questions
Social Media Management
Branding
Website Design
Marketing & Ad Campaigns
Masterclasses
Coaching
All packages include varying degrees of the same core services:
• Optional consultations
• Facebook & Instagram posting
• Organic Facebook "boosting"
• Basic Instagram engagement
• Strategic content scheduling
• Monthly marketing reports
• Content strategy
• Content planning & calendars
• Paid advertising
Each package then varies in terms of the amount of content and the type of content included. Visual packages include slightly more posts for the same price because content is simpler and therefore more efficient to create.
Depending on the package you select, we will have certain recommendations, but also strict requirements. In order for us to d our job well, the most important requirements are:
• Professional branding
• Professional photography and video content (at least 1x per year)
• Open, effective, consistent communication
We also strongly recommend investing in a professional website, and for some packages, this is a requirement.
Onboarding for social media management clients starts once we've had our initial consultation and determined which package is best for your business.
It's an intensive process where we get to know your business well enough to market it for you, and sound like you. Onboarding usually takes 14 to 21 days (before your first post goes live) - depending on your turnaround time in completing the onboarding steps.
Please note that we will not begin onboarding before we have confirmed that you have professional branding and photo and video content (or confirmation that a professional photoshoot has at least been scheduled).
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